Reference Letters


Carll (our driver) was exceptinal. Perfect. Teri-An was incredible — PERFECT!!! I have had such a great moving experience. 

—J. Kolins
2011-05-19

I have no idea how I would have gotten through the move without the marvelous and caring Teri-An from National Van Lines.

My husband had passed way the end of August and found myself, while in deep grief, having to move back to Pennsylvania, after a once in a life time opportunity was available to me.  Teri-An and her team ( I wish I could remember their names) came into my life and took over. After living in our home for 17 years, I found it very painful breaking up our home. Teri-An and her team got me through it, while holding me together, with such ease, compassion and efficiency that all was done before I knew it. 

I have moved before, but never, ever had this kind of excellent,caring service. Therefore, I highly recommend TeriAn of National Van Lines (888-321-6505) to anyone who is looking for an honest mover, who prices jobs as carefully and honestly as she can. She and her team really value their clients and treat them with the care and honesty we all deserve.   God forbid, I ever have to move again, I will call Teri-An and her team, from National Van Lines.

PS.. I moved from the west coast of Florida to Pennsylvania, from a big house to a small apartment. She was even able to have an estate sale of what I didn’t take with me, one way or the other. I am very grateful to her and her team.

—Dolly Resnick
2011-03-12

Thanks to each and every one of you for your excellent professional and personal care given to the Pharis family during our difficult and challenging transition from a single family residence to assisted living. Each person working on the team allowed the move to occur with minimal stress and worry.
Each person impressed us with their attention to detail, appreciation for the personal belongings of the Folks, and with their friendliness. We are most fortunate that you came to us during a serious time of need.

Most Sincerely,

—Robin Pharis & Diane Singer
2010-10-22

Teri-An,

     Joe & I wanted to thank you and your crew again for making our move so easy.  As you know, it was overwhelming for me, but you were always there to give us encouragement. One of your crew told Joe that a house is just a house, home is where we are together,  and  we have remembered that. The days before we moved when you & your crew came to start packing was so nice for us. Our little Granddaughter said you were pampering us & you did. We could tell you had put a lot of thought into moving us and we thank you for that. The days after we were in our new home, you and the crew still came & the help you gave us was greatly appreciated.. WOW! What a great company you have & what a group of wonderful new friends we have made.  Seriously, we really appreciated what we felt like was special treatment & as you know I have already recommended you to others in our new village.

      A special thank-you to Brian for coming back on Saturday, picking up the cabinet, putting it together and setting up our computer. Joe & I would still be trying to get it to work.You are wonderful people helping out us old people   We appreciate you so much & pray your business will continue to grow.

—Pat & Joe Blount
2009-08-23

Teri-An is a “complete the task – get the job done” multi-tasking master. She is a phenomenal networker and excellent at putting the right puzzle pieces together. ├é┬áA strong work ethic and her attention to customer service detail sets her above the rest.

—Marla Chancey, Director of Tourism & Development
2009-08-23

This was our first time using a moving company and we weren’t sure what to expect. Teri gave us an accurate cost, and was there to supervise the packing and loading of the truck. We moved from one coast to the other and the truck took a little longer than expected.

We were compensated for the time, as well as for a few minor items that were damaged. It was really nice to have Teri as a contact person…she helped us get reimbursed quickly, and made sure we were satisfied with all aspects of the move. I would highly recommend her and her company!

—Laura Kipp
2009-04-06

On July 24, 2008, our company experienced a terrible tragedy; our building was destroyed by fire. Two days after the incident, we were authorized to send only qualified personnel into the building. Being a title insurance company, on one-half of the building, and a mortgage company on the other half, personal information could be at risk if any of it had not been destroyed.

Within one hour of my phone call to you, a fully qualified crew was at our disposal. You and your team were fantastic! Within hours you recovered any remaining documents and helped to ease our stress. We could never fully show you our gratitude. Thanks again to you, and your staff, for a job well done.

Sincerely,
Jennifer Duca, Manager

—Citrus Land Title
2008-10-23

Thank god for people like Teri-An and her crew!

She offered the best service anyone could ever ask for. Her assistance is setting up a move for one of my residents was the least stressful, least worrisome and best experience we have ever had.

The moving preparations were done on time, on schedule, and were such a help, it was wonderful to leave everything in her extremely capable hands!

If anyone is looking for a relocation company, I wouldn’t hesitate to recommend Teri at SMW Relocation!

Always There Assisted Living, LLC
Inverness, FL 34450

—Leslie Huntley, Co-Owner
2008-10-13

Teri-An;
I was thrilled with my moving experience with your team. I’ve not been living in that home for more than a year and this was my last trip to get the rest of my possessions transported prior to the sale. But with tenants 1,200 miles away, you never know what to expect. So I flew up there, and your trucking team was there exactly as you’d promised. Within twenty minutes of my arrival, they contacted me by cell and gave their arrival time.
They moved all the large appliances out of the basement, up staircases, and through a furnished home, and never even touched a doorjamb! Every item was treated as if their own. Not only were they timely and efficient, they were fast and made valueable suggestions, did packing, and were friendly and cheerful to work with.

When they arrived at my southern home to unload, again, they arrived literally within minutes of me, and it was as if greeting old friends. Care and concern was evident with every carton they handled. While moving is not something anyone looks forward to, if the time comes again, you’ll be my first phone call, and I’ll know I can leave everything up to you.
Thanks again for making it seem easy!

—Denise Tousignant
2008-08-21

Dear Teri,
I want to thank you from the bottom of my heart for all your hard work and planning! Your follow up was great and I thank you for taking the extra time with my Mother in law! I took her to her storage unit and showed her all your hard work and confirmed that everything she wanted was here! Your phone call was terrific! Thank you for taking that time!
Thank you for the advice on moving everything and the truckdriver and his wife were wonderful too! Your experience in the moving field added to save us time and money! We appreciate all of your efforts and putting your whole self into this!
With gratitude!

—The Vernam Family
2008-05-07